Orders, Delivery & Returns

Global Shipping & Delivery

We are pleased to offer worldwide shipping to our global customers. Your purchase arrives safely and promptly.

• Processing Time: Orders are processed and dispatched within 1–2 business days.

• Estimated Delivery:

  • North America & Europe: 3–5 business days

  • Asia & Oceania: 5–7 business days

  • Rest of World: 7–14 business days

• Tracking: Once your order ships, you will receive a confirmation email with your tracking details and in-studio login information.

Duties & Taxes

To provide a seamless shopping experience, all import duties, customs fees, and local taxes are calculated at checkout.

• Prepaid Duties: You have the option to prepay these fees at checkout to guarantee no additional charges upon delivery.

• Every price is inclusive and no hidden charges.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you are not, we offer a simple and seamless return process.

• Return Window: You may return items within 14 days of the delivery date.

• Condition: Items must be returned unused, in their original packaging, and with all tags attached.

• How to Initiate a Return: Visit our Returns Portal, enter your order number and email address, and follow the prompts in studio login.

• Refunds: Once your return is received and inspected, your refund will be processed to your original method of payment within 5–7 business days.